- Prep: clean nails, push back cuticles, lightly buff
- Size: match each nail
- Apply: place the ultra-strong adhesive tab, press firmly 20-30 seconds
- Set: avoid water for 1 hour for best hold
We understand that unforeseen issues can arise—whether it’s an ill fit, missing pieces, or a change of heart. Here’s how we handle all after-sales matters for you.
1. Seller-Caused Issues
We take full responsibility for incorrect items shipped or product quality problems. You may request a refund or replacement within 7 days of delivery. Simply send us an email, or reach out to our customer service via WhatsApp at the bottom right of the page, with photos of the issue and your order number attached, and we’ll resolve your problem promptly.
2. Order Cancellations & Modifications
After shipment: No cancellations or modifications will be accepted once your order has been shipped.
If an order cancellation is caused by our issues, such as delivery delays beyond the promised timeframe, out-of-stock items, or lost packages in transit, we will offer you a replacement, exchange or full refund. We will also send you an exclusive discount code as our sincere apology and a thank you for your patience.
For any inquiries, feel free to contact our dedicated customer service team.
We’re always committed to providing attentive service, ensuring you find your perfect press-on nails every time. 💅